Service Coordinator

Location Sheffield
Discipline: Engineering
Job type: Contract
Salary: Up to £15.75 per hour
Contact name: Molly Brooks

Contact email: molly.brooks@pro-tech.co.uk
Job ref: 66856_1773652247
Published: 29 days ago
Duration: Ongoing
Expiry date: 15 May 2026 23:59
Startdate: ASAP

Job Role: Service Coordinator

Location: Sheffield

Start Date: ASAP

Duration: Ongoing

Hours: 08:30 - 17:00 Monday to Friday (40 hours)

Salary: £15.75ph PAYE

My client within the engineering and maintenance sector is currently seeking a Service Operations Coordinator to support its technical service team. The successful candidate will play an important role in coordinating service activities, supporting field engineers, and ensuring a high level of customer service.

Key Responsibilities:

  • Respond to incoming customer requests and enquiries in a professional and timely manner.

  • Coordinate and schedule maintenance visits, reactive callouts, follow-up appointments, commissioning tasks, and additional service work.

  • Plan and organise engineer schedules to ensure efficient use of resources.

  • Maintain accurate service records, including updating job information within internal systems.

  • Coordinate the availability of spare parts and equipment required for scheduled service work and repairs.

  • Support engineers with operational requirements and coordination tasks.

Required Skills & Experience:

  • Strong customer service orientation.

  • Good IT literacy and experience with business systems.

  • Strong organisational and time-management skills.

  • Excellent written and verbal communication skills.

  • Strong command of written and spoken English.

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If this role is of interest to you, please reach out to molly.brooks@pro-tech.co.uk

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