Junior/Trainee Technical Support Engineer

Job Role: Electronics Junior/Trainee Technical Support Engineer

Location: Kent

Start Date: ASAP

Duration: Permanent

Salary: £26 -£28,000

Must have Right to Work in UK - No Sponsorship Available

Role Summary:

Our client is a leading Electronics Manufacturer, Who are looking for a Electronics Junior/Trainee Technical Support Engineer. This role would be ideally for a Graduate with a degree or someone with a HND/HNC in Electronics

Key Responsibilities:

• Provide technical support via telephone, email, and other communication channels to customers, distributors, engineers, and internal staff.
• Diagnose and resolve technical issues relating to fire detection and alarm control systems.
• Offer guidance on installation, commissioning, configuration, and maintenance of Kentec products.
• Support overseas partners and customers, taking account of different regulatory and operational requirements.

Desired Qualifications / Skills:

• Good communication and people skills.
• Familiar with MS Office (Outlook, Word, Excel).
• Interest and knowledge of basic electronics and microprocessor-based technology is important.
• Technical understanding of fire detection and alarm systems (conventional and.addressable systems preferred).
• Experience within the fire safety, life safety, or related electrical/electronic
• Engineering qualification (HNC/HND or equivalent in Electrical/Electronic

Please note, this role is fully on-site.

If this is of interest to you, please forward your updated CV to Matthew.Deaville@pro-tech.co.uk